Childline is one of the UK’s biggest charities – it’s a private and confidential service for young people under the age of 19. You can contact a Childline counsellor about anything at all – there’s nothing too big or too small. You can speak to someone by phone or by sending a message through their website (an account is required for messages). Their site is also a great place to explore, ask questions, and make your own.
Samaritans
Samaritans are possibly the UK’s biggest support system. They exist to provide round the clock support by phone. You don’t have to be suicidal to call the Samaritans – they’re there to listen to any problem that you’re facing. No matter who you are, or how big or small the issue may seem. Their number is free to call too!
Shout
Shout is the UK’s first and only free, confidential, 24/7 text messaging service for anyone who is struggling to cope. Just text SHOUT to 85258 to get connected with a trained volunteer.
CALL
C.A.L.L. offers emotional support and information/literature on mental health and related matters to people in Wales. If you’re concerned about your own mental health, or someone that you know, you can call or text C.A.L.L. for a confidential listening and support service.
Hub of Hope
Hub of Hope isn’t a helpline in itself, but it helps you quickly & easily find support in your area. Head to the website, enter your postcode (or let it use your location) and you’ll find a bunch of helplines, support groups, and places to go near you.
7 Cups
7 Cups connects you with people who can listen and offer you emotional support online. There’s support from trained volunteers. You’ll find also online group support, free chats 24/7, and the option to pay for online sessions with a therapist. 7 Cups is great for helping you explore what you’re feeling and experiencing without needing to talk out loud.
Mermaids
Mermaids supports gender-diverse children and young people until their 20th birthday, as well as their families and professionals involved in their care.
Transgender and gender-variant children and teens need support and understanding, as well as the freedom to explore their gender identity. Whatever the outcome, Mermaids is committed to helping families navigate the challenges they may face.
Contact Hours:
Phone Line & Web Chat
Mondays and Wednesdays: 10:30am – 6pm
Tuesdays and Thursdays: 1pm – 8:30pm
Music Support
Music Support is the charity that supports anyone in the UK music industry affected by mental health, substance use or addiction challenges. Founded in 2016, Music Support’s services are delivered by in-house psychotherapists and a team with experience of working in the music industry.
Helpline is open Monday-Friday 9am-5pm, and you can call any time to arrange a 24/7 callback.
Live Fear Free
Live Fear Free can provide help and advice to:
- anyone experiencing domestic abuse
- anyone who knows someone who needs help. For example, a friend, family member or colleague
- practitioners seeking professional advice.
All conversations with Live Fear Free are confidential and are taken by staff that are highly experienced and fully trained.
There’s also a live web chat service – click the blue text bubble in the bottom right hand of the screen.
All their support lines are open 24 hours a day, 7 days a week.