Crisis Text Line

Services:

  • Text Line

How to get in touch:

85258

About:

The Crisis Text Line is just that! A place you can text if you’re in crisis; if you’re feeling painful emotions and need some support. Just start your first text with ‘HELLO’

It usually takes less than five minutes to connect you with a Crisis Counselor. (It may take longer during high-traffic times).

When you’ve reached a Crisis Counselor, they’ll introduce themselves, reflect on what you’ve said, and invite you to share at your own pace.

The goal of any conversation is to get you to a calm, safe place.

Sometimes that means providing you with a referral to further help, and sometimes it just means being there and listening. A conversation usually lasts anywhere from 15-45 minutes.

Other Helplines
Mermaids

0808 801 0400

info@mermaidsuk.org.uk

Learn more >
Live Fear Free

0808 80 10 800

info@livefearfreehelpline.wales

Learn more >
Papyrus HOPELineUK

0800 068 41 41

pat@papyrus-uk.org

Learn more >
Latest Blog post

Read on...

June 16, 2025

Panic Attacks vs Anxiety Attacks...

Are panic attacks and anxiety attacks the same thing? The short answer? Nope. It is...

June 5, 2025

5 Ways to Manage Social Anxiety...

D’you ever feel your heart race, palms sweat, or mind blank when you walk into...

June 2, 2025

What’s keeping our team’s He...

It’s Volunteer’s Week this week, and since we’re lucky enough to have an amazing team...

0
    0
    Your bag
    Your bag is emptyReturn to Shop
    Privacy Overview

    Heads Above The Waves uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.