If you’ve ordered online with us, you have 30 days to return your item(s) to us. Items must be returned, as new with tags and labels attached, where applicable.
You can generate a returns label through Royal Mail by clicking here: https://www.royalmail.com/track-my-return#/details/7453
Once we have received your order, we can process a refund or exchange. Drop us an email to returns@hatw.co.uk and let us know how you’d like us to handle your return (exchange or refund).
If you’ve purchased in store with us, you also have 30 days from the date of your purchase to return your item. Items must be returned, as new with tags and labels attached, where applicable.
